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To add to the scant evidence base, RESPOND led a systematic documentation of mobile family planning service delivery activities in Malawi, Nepal, and Tanzania. Based on this documentation, RESPOND was able to make recommendations based on observations of mobile outreach services and clients, providers, managers, and policymakers.

Approaches to Mobile Outreach Services for Family Planning: A Descriptive Inquiry in Malawi, Nepal, and Tanzania (Report No. 13)
Mobile outreach services for family planning are widely used in the global South to reach underserved populations, yet documentation on them is sparse. Between 2010 and 2012, The RESPOND Project studied mobile outreach services in Malawi, Nepal, and Tanzania. Observations at 20 facilities and interviews with more than 150 providers, clients, managers, and policymakers led to several key findings: Program managers and staff must ensure quality of care, even under difficult circumstances; attention must be paid to ensuring the availability of contraceptives, equipment, and expendable supplies; supervision is an important component of mobile outreach; mobile services offer opportunities for on-the-job training, coaching, and skills improvement for new staff and for those needing refresher training; and demand creation efforts (particularly by community health workers) are important for reaching underserved populations.
Available in English (PDF, 2 MB)

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